Privacy Policy & Terms and Conditions

Terms and Conditions

Continuous Service – For your convenience, your ExperiGreen service continues from year-to-year. If you desire to make a change to your service, or to stop your service, please notify us at 844-397-3744 or at customerservice@experigreen.com

ExperiGreen 100% Satisfaction Guarantee
– You take no risk whatsoever with ExperiGreen. You must be fully satisfied with every treatment. If not, simply let us know and we’ll immediately make it right. We’re never satisfied until you are.

Service Calls – Service calls are free for full program customers. If you take the recommended number of annual treatments and you notice issues or problems with your lawn, we will work to correct those issues, at no additional cost to you. For customers that choose fewer visits, service calls are free as long as the next regular treatment is scheduled. If there is a gap between treatments, results are guaranteed for 30 days. After the 30-day period, regular treatment costs will apply.

Payment and Collections
– Payment for services is due upon receipt. For your convenience, we offer a discounted Prepay and Autopay option. If we must refer your account to a third-party collection agency due to long term delinquency, a “$10.00 collection fee” will be added to your account. Fees will accrue on any occasion where submission to a third party is necessary. In some instances, this will be necessary more than once.

Introductory Offer(s) – *$19.95 is our special, introductory price for your first application only. This special offer requires the purchase of our annual program. The $19.95 offer is valid for lawns up to 10,000 sq. ft. For larger lawns over 10,000 sq. ft. or for any lawn size, please call us for a free price quote. Cannot be combined with any other offer or discounts.

Service Offerings – Availability of some services will vary by geographic location. Not all services may be offered in all locations.

Treatments and Pre-Notification – ExperiGreen will treat your lawn on regular basis, generally 4 – 6 weeks apart, based on weather conditions. We do offer, only upon request, an automated email, text notification or phone call the day before service that we are ready to perform a regular, scheduled treatment.

ExperiGreen Privacy Policy

We have created this Privacy Policy to demonstrate our firm commitment to your personal privacy when visiting or interacting with our website. ExperiGreen is lawn care with a heart. Our customers are not just an account number, they are valued family members. The intent of this Policy is to help you understand how we collect, use and safeguard the information you provide us so that you can make informed decisions when interacting with our website. We will make every effort to ensure that we operate within the spirit of this Policy.

What Information Do We Collect?
ExperiGreen Lawn Care will not share, sell or lend your information to others. We are the sole party of the information collected on this site. Some pages on our website ask you for personally identifiable information such as: name, address, city, state, zip code, email address, and phone number. In general, you remain anonymous when you visit our website.
We do not collect personally identifiable information about you unless you knowingly and willingly provide your information to us.
We use broad, non-identifying aggregate information to identify movement trends throughout our website for the purpose of improving our content and service offerings. In short, this helps us tailor our site to create a better browsing experience.

So, What Do We Do With Your Information?
We use the information you provide us to contact you about the services available in your area. We may also use the information we collect to notify you about important changes to our website, new services, special offers we think you’ll find valuable, and ask how we can better serve our customers through surveys. Your information is not used for any other purpose and will not be given to a third party. If you later decide you do not want us to store such information, simply contact us at customerservice@experigreen.com and request that we remove your information from our database.

We protect your children’s identity too.

ExperiGreen Lawn Care does not actively solicit to children, and we never knowingly ask children under the age of 13 to divulge personal information. The Children’s Online Privacy Protection Act (COPPA) of 1998 indicates that “children” includes anyone under the age of 13. Children are not eligible to use our service unsupervised. If you are a minor, this service can only be used in conjunction with permission and guidance from a parent or guardian. Any parent or guardian who learns that their child may have submitted personally identifiable information should contact us immediately at customerservice@experigreen.com

Cookies (and not the kind you eat)
A cookie is a small text document that usually includes anonymous, unique identifying information. When you visit a website, that site asks your computer for permission to store a file on your hard drive which is designated for cookies. Any viewed website can send cookies to your browser if your browser’s preferences allow it. Browsers settings are usually set to accept cookies, however, you have the ability to refuse cookies by altering your browser’s configuration. Cookies cannot pass computer viruses or retrieve other data from your hard drive. Functionality on some of our web pages may be altered if cookies are turned off.

Want to Chat?

We love hearing from our customers! If you have any further questions or concerns about this Policy or wish to have your information removed or altered, please send an email to customerservice@experigreen.com or send us a snail mail to 3840 Edison Lakes Parkway Mishawaka, IN 46545.

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